Ottumwa Waterworks is currently experiencing a phone and internet outage following a severed fiber line.
The outage began at approximately 7:00 p.m. Monday, September 28, 2026. At this time, Waterworks is unable to receive or respond to phone calls, and there is no estimated time for when service will be restored.
Customers are asked to be patient while crews work to resolve the issue.
The City of Ottumwa is a separate organization from Ottumwa Waterworks and is unable to accept water bill payments or answer questions regarding water bills during the outage.
Ottumwa Waterworks will provide additional information when service has been restored.
Source: Ottumwa Waterworks
